Skill Level Comments
Oracle User Productivity Kit (UPK)
(Previously OnDemand)
  • Thorough knowledge of the entire product.
  • Capable of installing and configuring client-serve and standalone environments.
  • Capable of building complex interactive simulations.
  • Capable of developing and configuring output templates.
  • Can perform complex troubleshooting and problem solving.
  • Have written three books on the product.
Articulate Presenter
Articulate Quizmaker
  • Thorough knowledge of the entire product.
  • Capable of developing stand-alone learning presentations including seamless links to Web objects (such as OnDemand exercises).
  • Capable of developing test elements using Articulate Quizmaker.
Microsoft Word (5)
  • Thorough knowledge of the entire product.
  • Capable of developing comprehensive templates.
  • Skilled at macro coding using both Word Basic and Visual Basic for Applications.
  • Definition of on-line forms.
Microsoft PowerPoint
  • Skilled at building stand-alone (‘kiosk’) presentations, custom shows and using interactive elements.
Microsoft Visio
  • Capable of developing templates and stencils.
Microsoft Excel
  • Capable of developing complex formulas.
  • Capable of producing numerical and graphical analyses.
Microsoft Access
  • Good knowledge of database design.
  • Thorough knowledge of Access Basic, Visual Basic for Applications, Form and Report design.
  • Thorough knowledge of ODBC functionality and automatic file generation.
Microsoft FrontPage
  • Thorough knowledge of the entire product.
  • Competent at developing content within Documentum.
  • Familiarity with document lifecycles and workflow.
  • No direct experience of configuration.
  • Familiar with designing and developing Portal layouts.
  • Definition of snapshot queries.
  • Configuring content pull from Documentum.
Adobe InDesign CC
  • Capable of producing multi-document books, including cross-document TOCs and Indexes.
  • Capable of developing master styles and synchronizing these across documents.
  • Capable of generating print or online documents.
Adobe FrameMaker
(To Version 7)
  • Capable of developing templates.
  • Skilled at use of conditional text, single-sourcing, on-line delivery.
Adobe Photoshop
  • Adept at detailed photo editing.
  • used to editing screenshots to remove unwanted artefacts and/or ensure continuity of training material (especially UPK).
Macromedia Dreamweaver
  • Capable of setting up and maintaining entire websites.
Macromedia Fireworks
  • Capable of creating and manipulating Web-ready images.
Macromedia Freehand
  • Capable of creating and manipulating images.
Corel Draw
  • Capable of generating own illustrations for use in technical publications.
Paintshop Pro
  • Capable of basic image manipulation.
Macromedia Flash
(To Flash MX)
  • Capable of developing Flash presentations.
  • Capable of developing simple ActionScript scripts.
  • Thorough knowledge of all HTML tags and attributes, to HTML 4.0.
  • Capable of developing comprehensive, robust style sheets.
  • Development of simple scripts.
  • Maintenance of existing scripts.
  • Development of simple applications.
  • Thorough knowledge of the entire product.
XMetal PRO
  • Practical use of the product for prototyping/fact-finding.
Macromedia RoboHelp
  • Knowledge of full capabilities of product.
  • Capable of creating complex on-line help topics either scratch or via import.
Adobe Acrobat
  • Detailed knowledge of creating and distributing Portable Document Format (PDF) documents.
  • Thorough understanding of the advantages and disadvantages of PDF for online documentation.
  • Automation of the inclusion of PDF documents from Word source files, via PDFWriter.
Visual Basic for Applications
  • Very capable of coding macros in all Microsoft Office applications;
  • Solid understanding of VBA object model.
(previously JetForm)
  • Thorough knowledge of designing and implementing forms with JetForm Design.
  • Skilled at using dynamic forms, conditional text, preamble development.
  • Thorough knowledge of JetForm Central (job and task definition, server configuration, etc.)
  • Skilled at developing forms for use with SAP.
  • Extensive exposure to SAP R/2, R/3,  ECC 6.0) APO, BW and KW.
  • Capable of data set-up to facilitate training development and delivery.
  • Very familiar with SAP concepts, terminology, etc..
  • No configuration or ABAP skills.
SAP Knowledge Warehouse
(To Version 5.2)
  • Thorough knowledge of setting up Knowledge Warehouse for documentation development.
  • Skilled at developing content templates (Word, HTML, PowerPoint) and style templates (CSS).
  • Good knowledge of linking Knowledge Warehouse to the SAP transactional system.
  • Some knowledge of test development using the Performance Assessment Workbench.
  • Capable of configuring the content server for optimized document delivery.
  • Some exposure to implementation and configuration of the server.

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